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How to Resolve "Failed to Connect to the Target Database" in Cloud Control 12c

Failed to Connect to the Target Database

Here is my case, I added a cluster database named primdb.example.com followed by the service name of itself in Cloud Control 12c, and which does not match the database name primdb.

This could become a problem when click links to other URL. This is because the target names do not match the database names. Let's see how we reproduce the problem.

On the database home page, you can see the cluster databases are primdb.example.com and standb.example.com respectively for data guard environment.

Cloud Control 12c - Home Page
Cloud Control 12c - Home Page

Enter the primdb.example.com home page.

Cloud Control 12c - Specific DB
Cloud Control 12c - Specific DB

Go to data guard administration page.

Cloud Control 12c - Data Guard
Cloud Control 12c - Data Guard

Try to click any link to primdb or standb. The error message will happen.

Error
A connection to database XXX could not be acquired.
Cloud Control 12c - Error Connection
Cloud Control 12c - Error Connection

Or, meet another form of error message.

Failed to connect to target database. Regions that fetch real-time data from target database will not be displayed. Failed to get Monitoring Credential for target name XXX targetType rac_database setnameDBCredsMonitoring
Cloud Control 12c - Error Information
Cloud Control 12c - Error Information

Solution

The solution is to remove the original targets and re-add the cluster databases which match the database name (i.e. primdb and standb in this case). After re-adding, here shows the database home page.

Cloud Control 12c - Error Solved
Cloud Control 12c - Error Solved

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